Bill Hero makes it easy for you to always stay on the best-priced plan.

We’ve automated the entire process, including energy bill monitoring, full-market comparison, reporting and switching, so you’ll get more than a one-time reduction to your energy bill—we’ll help you stay permanently on the very best priced plans available:

• Automated bill monitoring - we compare every bill for you
• Automated bill analysis and comparison - we calculate what the consumption recorded in each bill would have cost you under every alternative plan available from every retailer, then we rank them all by price
• Automated reporting - we send the results to you via email and SMS
• Assisted switching - we help you switch whenever you can save more than your personal ‘Bothered Threshold’

Bill Hero is a paid annual subscription, and we offer a money-back Savings Guarantee to remove the risk from your decision to subscribe.

We Guarantee that on your very first comparison we’ll find annualised savings for you greater than the annual subscription fee.

Then there’s the whole year ahead to find even more savings for you.

If you happen to already be an a very competitively priced plan, and we can’t find savings for you greater than that minimum threshold, you can cancel immediately for a full refund.

You just can’t lose with your Bill Hero subscription.

Every service needs to generate revenue to remain viable. If you’re not the one paying for the service then you’re not the customer—you’re the product that someone else is paying for.

‘Free’ comparison services are anything but. They compromise your range of choices and your privacy to maximise benefit for their real customers—the energy retailers that pay to acquire the product they sell, which is you.

At Bill Hero we’ve chosen to generate our revenue transparently, with a modest annual subscription fee that funds a high quality, automated, full-market energy comparison and switching service.

We do not rely on energy retailer commissions for funding. In fact we do not seek or accept any form of commissions, kick-backs or inducements of any kind from the energy retailers at all.

That frees us to concentrate solely on serving the interests of our real customers—energy consumers just like you—by helping you stay always on the best-priced plan.

We call this Savings as a Service.‍

Switching is easy! The hard part is to constantly monitor your bills, decipher the increasingly complicated charging models—now including demand charges, seasonal charges, stepped rates and other complexities—while also remaining vigilant in scanning the constantly changing full market of offers available to you, then do the detailed comparative calculations that can tell you when savings are available.

There are about 20,000 energy plans available in the market at any given time, and only one of them will be the best-priced plan for you.

Energy retailers can change their prices or drop new deals discounts and incentives into the market at any time, so that best-priced plan is always a moving target. Whatever is the right plan for you today can be overtaken by an ever better plan at any time.

Bill Hero does all the grunt work for you, automatically, on every billing cycle, to find the best-priced plan based on your unique situation and consumption profile.

Actually executing a switch once you know which retailer and plan is best for you is the easy part.

Bill Hero provides all the information you’ll need to switch, including retailer name, plan name, plan ID, detailed rates, and the website URL and phone number.

Even better, in most (not yet all) cases we can also offer our ‘Do It For Me’ (DIFM) switching service, which makes the switching step easier than you can imagine. DIFM switching is an optional, pay-per-use part of our service.

Thankfully, exit fees for energy supply agreements are a thing of the past. You can switch away from your current retailer and plan at any time without penalty.

Every retailer will quote ‘connection’ and ‘disconnection’ fees, but these fees relate only to physical connection and disconnection from the network.

Physical disconnection and reconnection is not required when you switch retailers, because your retailer does not actually supply your energy, they only supply your bills.

It’s your distributor that actually supplies your energy, and that remains unchanged, and there is no interruption to your energy supply, no matter which retailer you choose to buy through.

Nothing! There are government services available where you can do your own comparison.

However, these are self-serve, one-time experiences, and the market changes every day, so you have to keep going back again and again if you want to always stay on the best priced plans.

Sure you can do the work and run a comparison yourself, but for a small annual subscription fee, Bill Hero will automatically and constantly run comparisons for you, without requiring any effort or input from you at all, let you know whenever there are savings available, then will help you switch whenever there are savings available.

We’ll save you a lot of time and effort—as well as money—while minimising the confusion and annoyance that the energy industry forces on us all.

You’re in the right place! Find out more about Bill Hero by exploring this website, by reading our 'Savings as a Service’ blog site or the help articles in our Knowledgebase. You can also contact our friendly support team at hello@billhero.com.au